Privacy Policy

At Sagatrip Marketing Solution Pvt Ltd, protecting your privacy and personal data is our top priority. This Privacy Policy explains how we collect, use, and safeguard the information provided by customers, distributors, and users of our products, services, and website.

1. Information We Collect

a) Personal Information

We collect personal information directly from you when you:

• Register as a distributor or customer
• Purchase products or services
• Book travel packages
• Contact customer service
• Subscribe to newsletters or promotions

The information collected may include:

• Full name, contact number, email address, and postal address
• Bank account or payment details for commission payments
• Government-issued IDs (PAN, Aadhar) when legally required
• Date of birth and demographic information

b) Non-Personal Information

• Browser type and IP address
• Device information
• Usage data and site interaction patterns

2. How We Use Your Information

We use your information for:

• Order processing and service delivery
• Managing distributor accounts and commission payments
• Travel package bookings and service fulfillment
• Communicating promotional offers, updates, and news
• Improving user experience and customer support
• Ensuring compliance with legal and regulatory obligations

3. Sharing of Information

We may share your information in the following cases:

• Service Providers: Shipping partners, payment processors, and travel agents
• Legal Compliance: Government authorities when required by law
• Marketing Partners: With your consent, for sending promotional content
• Business Operations: For audits, investigations, or asset transfers

We do not sell or rent your personal data to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss.

5. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate or incomplete data
• Opt-out of promotional communications
• Request deletion of your personal data (subject to legal obligations)

6. Cookies and Tracking

Our website may use cookies to enhance your user experience by storing preferences and tracking visitor behavior. You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal requirements.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted with the updated effective date.